About Us

Company History

In July 1999, Ghana Postal Services Corporation was converted to a limited liability company. This conversion placed the company in the same legal and regulatory operating environment as similar private enterprises, enabling it to operate successfully in a competitive commercial environment and widening its objectives.

As the nation's designated operator, with a network of 360 post offices across the country, Ghana Post provides courier, financial services (remittances, post assurance, and agency services), and traditional mail services.

Over the past 4 years, Ghana Post has been on a turnaround path leading to significant growth through innovation and the introduction of new services and expansion of its fleet. The digitisation of the Post Offices has been at the centre of the turnaround strategy, allowing the Company flexibility to easily add on new services, while the introduction of digital addresses by the government has come to enhance delivery of mails and parcels.

Our online platform, Ghpostpay, was launched in 2019 to allow customers to access our services remotely.

Awards and Recognition

• Best EMS Call Centre 2017 by the Universal Postal Union in Switzerland
• Best Customer Care Award 2018 by the Universal Postal Union in Switzerland
• Public Sector Campaign of the Year 2018 by Marketing World Awards
• CIMG President Special Awards 2018
• Most Reliable and Fastest Courier Company in West Africa 2019 by Pillars Modern Ghana Awards
• Excellence in Innovation and Technology 2019
• Outstanding Contribution to the Shipping Industry 2019 by Ghana Shippers Awards

In the year 2020 UPU report on performance of postal administrations, Ghana Post was rated as the 57th world-best postal administration and 1st in Africa. In the same year, Ghana Post was ranked the 36th best administration among the EMS cooperative members of 192 globally.

Our Mission

To provide Prompt, Efficient, Reliable and Secure Communication and Financial Services to Domestic and Foreign Customers for profit.

Our Vision

To make Ghana Post a commercially focused and compliance-driven organisation.

Core Values

Teamwork, Integrity, Drive, Excellence.

Objectives

• Expand the postal network to viable areas and delegate non-viable areas to appropriate commissioned agents.
• Improve mail security.
• Provide ancillary services such as financial services to augment the traditional ones.
• Promote all postal products to create awareness of their existence.